Due to the partner-structure through which artlead collaborates with museum, art institutions and galleries worldwide, returns are a delicate and difficult issue. Because of this, all sales are final.
However, as stipulated in European Regulation SI No. 484/2013 concerning consumer information, cancellation and other rights of distance contracts, if the selling partner is established in a country of the European Union (plus Iceland, Norway and Lichtenstein) and you as a buyer are a resident of one of these countries, you have the right to return the purchased item within a period of 14 days from the date of the reception of the order. No reason for the return is needed. The return shipping has to be done in the same way as the purchased item arrived – that is insured shipping through a professional carrier – and is at the expense of the buyer.
If you'd like to return something you've purchased through us, send us an email at email@example.com